Last updated: 14 September 2026
All orders are dispatched from China. We ship internationally. If you are not sure whether we can reach your country, email us before ordering and we will check.
These boxes are light but bulky, so shipping is quoted per order rather than as a flat rate — it depends on the size, how many boxes, and where they are going. Tell us the destination country and quantity and we will give you the exact cost before you pay anything.
Orders are dispatched within 3 business days of payment clearing. After dispatch, typical delivery times are:
| Southeast Asia | 7 – 15 business days |
|---|---|
| Europe | 10 – 25 business days |
| North America | 10 – 25 business days |
| Australia & New Zealand | 10 – 20 business days |
| Elsewhere | Ask us — we will check before you order |
These are estimates, not guarantees. Cross-border parcels depend on customs clearance and on the postal service at the destination, and both slow down around major holidays. We would rather give you an honest range than a number we cannot keep.
Every order ships with a tracking number, which we email you on the day the parcel leaves. If tracking has not updated for more than 10 days, email us and we will chase it.
Import duty, VAT and any local handling fees are not included in what you pay us, and are your responsibility. Whether anything is charged depends on your country's rules and the value of the parcel.
We declare parcels accurately. We will not under-declare the value or mark a parcel as a gift to avoid duty — that puts the parcel at risk of being held, and it is not something we are willing to do.
Please check your address before confirming. If a parcel is returned to us because the address was wrong or nobody collected it, we can resend it once you cover the return and reshipping cost, or refund the item price minus the shipping already spent.
If the box arrives cracked or broken, email us within 7 days of delivery with photos of the damage and the outer packaging. We will replace it or refund it — see our Returns & Refunds page. You do not need to send a damaged item back.
Email 932782984@qq.com. We reply within one business day.